سياسة الخصوصية

سياسة الخصوصية

Yufei is committed to protecting your privacy and earning your trust. Yufei will not sell, trade, or rent your personal information to others. This policy discloses the privacy practices of the “Yufei Official Website.” We use the information we collect about you from the “Yufei Official Website” to process orders and to stay in touch with you while you use our trailer products, customized services, and related support services. This policy explains how your personal information is protected. We aim to give you as much control as possible over your privacy and personal information and how we use it in our business.

How will Yufei use my information?

We collect personal information to help us provide a high-quality user experience and to help Yufei better understand our customers. Yufei will not sell, trade, or rent your personal information to others. The personal information you choose to provide to us allows Yufei to process and fulfill your requests for inquiries about Yufei trailer products, customization needs, and free design proposals. If you choose to order our products and services, we also use this information to process and complete your order and to inform you of the order production progress, delivery status, and other relevant information.
We use the personal information you provide to us to keep you informed about the latest information regarding Yufei trailer products, customized solutions, after-sales service, and other services.
We may use the information we collect to occasionally notify you of important changes to website features, new Yufei trailer products, upgraded services, and professional offers that we believe are valuable to you (such as logistics transportation efficiency optimization solutions, bulk purchase discounts, etc.).
When you provide us with personal information to participate in contests or promotions sponsored by Yufei or its partners, we use this information to manage the contests and notify winners. We store all information related to these contests and promotions.
We will use the personal information you provide to deliver targeted advertising or promotions to our customers (such as heavy-duty trailer solutions for engineering transportation customers, special trailer offers for cold chain logistics customers, etc.). We do not allow advertisers access to personal account information. These advertisements are typically banner ads and promotional emails.
We also study user statistics, transportation scenario needs, and usage behavior based on the information you provide in our online survey tools. We compile and analyze this information in an aggregated or anonymous manner to optimize product design and service processes.
We use the collected IP addresses to report aggregated or anonymous information to our advertisers.

Who collects information?

When you provide personal information on the Yufei official website, the information you share is shared only with Yufei unless you are otherwise informed. If companies other than Yufei are collecting or maintaining your personal data from our website, you will be notified before the data is collected or transferred. You can choose not to share information at any time. When companies other than Yufei sponsor promotional activities, data collected on the Yufei official website related to these promotions may be shared with the sponsors. Again, if this occurs, you will be notified before the data is collected or transferred, and you can choose not to participate. If you use links to leave our website and visit other third-party websites, these third parties may collect information about you. This privacy policy does not cover the practices of these businesses.

Will Yufei leak my information?

Except as described in this policy, Ufei will not disclose any of your personal information to third parties without your permission. Read the following sections to learn more.

Other Circumstances

Yufei may disclose your information when it is necessary to disclose it to identify, contact, or take legal action against someone who may be causing harm to or interfering with our rights, property rights, user rights, or the rights of others. Similarly, Yufei will disclose information when we reasonably believe that disclosure is required by law or necessary to comply with legal process served on Ufei or its website. We may also disclose your personal information when we have a good faith belief that we must take action in an emergency to protect the personal safety of Yufei, its website, or the public.

How does Yufei protect your credit card and financial information?

We are committed to protecting the privacy of your credit card and financial account information. We will not sell, trade, or rent your financial or credit card information. We will not provide this information to anyone without your permission. We may provide statistical data about our customers to advertisers, partners, suppliers, and other reputable third parties. This data consists only of aggregated or anonymous data and does not contain any personally identifiable information. For example, we will not disclose that you purchased a specific trailer model, but we may disclose statistics on the number of customers who purchased that model. When you enter your credit card information on our website, we use industry-standard Secure Sockets Layer (SSL) encryption to transmit the information.

Your rights related to your personal data

Under this Privacy and Cookie Policy, and in accordance with the law (if you are located within the European Union), you have the right to:
Request access to your personal data. If you are located within the European Union, this will enable you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. If you are located within the European Union, you also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below).
Object to processing of your personal data. This right exists where we are relying on a legitimate interest as the legal basis for processing your data and your particular situation makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal data. If you are located within the European Union, we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent. This right only exists where we are relying on consent to process your personal data (“withdrawal of consent”). If you withdraw your consent, we may not be able to provide you with access to certain specific features of our website (such as customized plan appointments, participation in promotional activities, etc.). We will inform you promptly if this is the case.

Complaints

If you wish to file a complaint regarding this Privacy Policy or our practices related to the processing of personal data, please contact us at: [email protected]
We will respond to your complaint as soon as possible.
If you feel your complaint has not been adequately addressed, please note that if you are in the European Union, the GDPR grants you the right to contact your local data protection supervisory authority.

Log file

Each time you visit a webpage, your browser automatically reports log file information. When you use our services, our servers automatically record certain information sent by your web browser when you visit any website. These server logs may include your web request, Internet Protocol address, browser type, referring/exit pages and URLs, number of clicks, domain name, landing pages, pages viewed, and other similar information.

How long we store your personal data

We will retain your information for as long as your account is active, or as reasonably needed for the purposes described in “How and why we use your personal data,” unless you request that we delete your personal data in accordance with “Your rights relating to your personal data.” We will only retain your personal data for as long as it is reasonably necessary for these purposes, unless a longer retention period is required by law (for example, for regulatory purposes). This may include retaining your personal data after you deactivate your account for the time necessary for us to pursue legitimate business interests, conduct audits, fulfill (and demonstrate fulfillment of) legal obligations, resolve disputes, and enforce our agreements.

What are cookies and how does Yufei use them?

Part of our website system uses “cookies” so that the system can immediately recognize users and then assign different permissions related to system functions. A “cookie” is a piece of data sent from a web server to your browser and stored by your browser on your computer’s hard drive. Your browser must be set to accept cookies before you can log in or customize your settings. Most browsers are set to accept cookies, but you can usually change your browser settings to refuse them. Yufei does not use cookies to retrieve your personal information from your computer. This policy does not cover the use of cookies by any advertisers on our website. Yufei uses cookies to:
When you log in to the Yufei official website, your name and account information are located so that you can access your account information, customized plan records, order status, etc. A cookie is set when you log in and modified when you log out.
We estimate our audience size. Each browser that visits our website is assigned a unique cookie, which is then used to determine the extent of repeat visits and the number of unique visitors.

Your Consent

By using our website, you consent to Yufei’s collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Opt-in/Opt-out Policy

When registering or submitting your personal information, Yufeng provides you with the option to choose whether or not to receive further communications from Yufeng. If you choose to receive these communications, Yufeng will occasionally send you emails or postal mail introducing products and services that we believe may be of interest to you (such as new trailer releases, transportation solution upgrades, and improved after-sales service). If you do not wish to receive these offers, simply follow the “unsubscribe” instructions included in each email.
If you wish to stop receiving emails from Yufei, you can opt out of these communications by following the instructions included in each email. If you wish to stop receiving information about Yufei products and services via postal mail, please contact [email protected]. Yufei will not sell, trade, or rent your personal information to others.

Contact the Website

If you have any questions about this privacy policy, the practices of this website, or your dealings with this website, please contact: [email protected]